

believe me - Outlook will not let me, no matter how hard I try. I've read many guides online that say you can delete the existing account and add a new one, but Unbelievable! All I want to do is reset Outlook and start over from scratch and create a brand new user profile, but there is I've tried deleting the data file associated with my email address but it I've also tried adding a new account using the same emailĪddress, but Outlook says that this is a duplicate account and I can't continue

What's worse is that Outlook won't let me delete the Microsoft Exchange account because it says I need to have another account as the default account and I don't have any other email addresses to use! Furthermore, I can't specify IMAP on the existing account because there is Here's what's happening: when I try to launch Outlook, it keeps asking for my login credentials repeatedly and I simply cannot get passed it.

I'm now at the part where I want to set up my email account with Outlook, but I've made a huge mistake during the setup: I told Outlook that my email address is associated with a Microsoft Exchange server instead of IMAP. I recently had to format my machine and reinstall Windows 10, then reinstall Office 365. Open Outlook or another Office 365 app and sign in using your UVID and myUVU password.Thanks for your article on ' cannot start outlook, cannot open window'.

Run the downloaded executable to install Office 365. This will open a new tab.Ĭlick on the Install Office menu at the upper right and select Office 365 apps to download the installer. If prompted, you will have to allow/approve downloads from the site. Once logged in to your inbox click on the waffle iron (9-dots) icon at the top left of the page and select the Office 365 link from the dropdown menu. Locate any Microsoft Office or Outlook applications in the list, click on the app icon, then press Uninstall to remove it from your computer.Īfter you’ve received confirmation the uninstall process has been completed, restart the computer.īrowse to and log in using your UVID as your username (example, and your myUVU password at the login prompt. Right-click on the Windows icon in the bottom left of the main display and select Apps and Features. Uninstall Old Versions of Outlook or Microsoft Office
